Jrnyman is a small team. Email is the way to reach us. We read every message and usually reply within one business day.
Update the card on file first. That is faster than waiting on a reply, and it is what most past-due notices are asking you to do.
Manage billing at app.jrnyman.com
If the portal errors or the charge still fails, email us with your shop name and what you saw. Do not send full card numbers.
Owners and admins can also open in-app guides for jobs, customers, estimates, and invoices.
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